Call filter blocking calls and not letting them send a voicemail
ReconScout
Enthusiast - Level 1

I have spam call filter subscription for free. It was working well on my iPhone. But now it’s blocking all non contact callers. And it says it’s filtering calls and to leave a voicemail. But it doesn’t let them leave a message. So I’m not getting any calls from places like a service center call I requested. I tried disabling all the setting for it in my iPhone. 

Any ideas besides unsubscribe if?

 

Thanks 

Don

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4 Replies
vzw_customer_support
Customer Service Rep

We want to make sure you're able to get the calls you need. We're going to send you a Private Note so we can help.

~Jesse

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ReconScout
Enthusiast - Level 1

You can contact me or reply now so I can resolve this issue.

 

Thanks,

Don

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vzw_customer_support
Customer Service Rep

Hello, ReconScout. Help has arrived as we want to do all that we can to assist with your Call Filter concerns. I see we sent you a Private Note for assistance. I am sending you another Private Note. Please check it so that we can proceed with assitance. 

-Natasha

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vzw_customer_support
Customer Service Rep

We don't want you to miss calls.  We are here to identify what call filter app or device call blocking feature prevents getting calls.  Here is one support page to identify call filtering https://www.verizon.com/support/knowledge-base-213069/  For next level assistance, please respond to the Private Note being sent now to proceed.  

-Deb

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