Can’t add Verizon Mobile Protection to BYOD

Anonymous
Not applicable

I recently added an unlocked AT&T iPhone 15 Pro Max to my account and it does not give me the option to enroll in Verizon Mobile Protection. It only gives the option to add Mobile Secure. The other iPhone 15 Pro Max that I added to my account on the same day has this option so I’m unsure why the system isn’t recognizing that I should be able to add the protection. Does anyone else have this issue or have any suggestions? 

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2 Replies
vzw_customer_support
Customer Service Rep

Happy Wednesday! Being on top of your account is vital, especially if you are looking to add insurance. Verizon is here to help.

 

For Verizon Mobile Protection info, click on this link: https://www.verizon.com/solutions-and-services/add-ons/protection-and-security/verizon-mobile-protec....

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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SlimyLunchmeat
Enthusiast - Level 1

This was not helpful.

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