Cant log in with a broken phone
keidensu
Enthusiast - Level 1

I am in the army and currently deployed overseas, I just recieved my replacement phone after months of waiting. I cant log into my verizon account because my old phone is broken. Due to reasons I cannot disclose, I cant call the number used to set up my new phone. Please help I would love to just be able to contact my family easily and this is really inconvient.

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vzw_customer_support
Customer Service Rep

 

Thank you for serving Keidensu. I wish we could help. You would need to be on our network to activate a device. -Joe

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