I just noticed that Digital Secure turned itself on, and I'm checking out the features. System Scan seems to work, and checks my WiFi security and verifies that my iOS is up to date. Then I tap on "Got It" and it goes back to the Services Menu where System Scan still indicates "1 Threat". It's not updating properly.
iPhone 13 Pro Max, iOS 17.1, Digital Secure version 6.10.3.2
Hello! We are here to help with your device issues. To better assist you, I'll be sending a Private Note, please reply to it, so we can get started.
~Maria
Thank you for reaching out to us in this platform. Please tell us a little more. Did you recently download a new app? Are you currently connected to Wi-Fi?
~Maria
I have this same system scan issue with 1 threat found yet no way to identify what the threat is. When I do the system scan all comes back as secure.
Hey, seapickle, thank you for bringing this to our attention. We'd be happy to help shed some light on your concerns. To be sure, are your app and device software fully up to date? Does this issue persist after a device restart?
~Izzy
What is the answer to the 1 threat issue?.Please put the information available for all to see. I have the same issue too and my app and phone are up to date.
Hello, Catservant. Getting you answers is our goal. Help is here. Could you provide the full error message you see? Digital Secure scans the customerโs device to see if the OS is up-to-date with the latest version from iOS, and notifies the customer to update their device and checks for other threats.
-Natasha
My phone is up to date and the scan says there are no threats but it still says โ1 threatโ on system scan but wonโt tell me what it is.
To be more clear, when I scan the system and WiFi I get a message saying no threats are detected but I still see โ1 threatโ highlighted under system scan and canโt see what the threat is
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