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can't receive 2FA text to log in

namdor
Newbie
‎08-02-2024 10:11 AM

My phone screen is not working and I can't get into my account because of the two-step verification.  Please help.

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vzw_customer_support
Customer Service Rep
‎08-05-2024 06:08 AM

 

I'm so sorry you are having difficulties with your device. Is the device damaged? What happened? What device do you have?-Joe

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