2nd Parent's phone is not allowing location sharing . #2
jeffdfulton
Enthusiast - Level 1

You locked this thread when someone else asked this question and you never gave them a valid answer. This is definitely a problem that has NOT been solved. many of us CANNOT add location sharing to the 2nd parent phone, which is ridiculously inane. The problem is with the Smart Family APP on both IOS and Android. 

Is there a fix?

Re: 2nd Parent's phone is not allowing location sharing . #2
vzw_customer_support
Customer Service Rep

We understand how important it is to be able to use the location sharing feature through Verizon Smart Family, and are here to help! In a few moments, you should receive a Private Note from us to look further into this issue with you. Please reply there, so we can get started.

*Gabriel

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Re: 2nd Parent's phone is not allowing location sharing . #2
PI4ST5OL
Newbie

I have the same problem. Can you post a solution.  I've tried everything.

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Re: 2nd Parent's phone is not allowing location sharing . #2
vzw_customer_support
Customer Service Rep

Good morning, PI4ST5OL! We are here to help! Can you please send us a PM? 

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