Dead zone 21901

John1102
Newbie

My 75 year old parents live in area code 21901. For a year now they have had a sudden dead zone. Their service used to be great, so much so that they used a mobile hotspot for internet. Now their calls regularly drop. It’s not safe. If it’s not fixed we will have to switch to a different provider for their safety. I can’t have them unable to make phone calls. They say they’ve called multiple times and nothing has changed. So I’m trying this.

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vzw_customer_support
Customer Service Rep

We're sorry to hear that service isn't as great as it was in your grandparents home. We want to make sure we're doing everything we can to help them and we'll send you a Private Note so we can better assist.

~Jesse

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