The last three or four times I have gotten on to family base to check on my kids' usage or change their usage, the system has been down for maintenance. It doesn't matter what time of day I check in - it has been down. Since I pay for this service, this extremely frustrating.
I tried to use the Verizon service to be able to shut off the kids phones when I wanted to but it required VPN which sucked down data and battery life.
Why is this all so difficult? I just want to get what i pay for with Verizon!!
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