Family Controls
kad112369
Newbie

I have Family Controls - Data Usage controls on one of my lines for my daughter. Every time I try to cancel it, I cannot do it through the website. When I click to "Manage Usage Controls" I get the below. Does any one know how to get it done?

kad112369_0-1587935205751.png

 

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Re: Family Controls
vzw_customer_support
Customer Service Rep

We're more than happy to walk you through this, do you have the application on this device? CecileC_VZW

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