FamilyBase - iPhone Camera and FaceTime

Block FaceTime and the camera is blocked. iPhone 8 with the latest iOS. This needs to be fixed already. It looks like users have been complaining about this for over 6 months and Verizon just keeps saying "that's unusual, please tell us your phone model and OS version," like this is not a widespread problem!

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Re: FamilyBase - iPhone Camera and FaceTime
Customer Service Rep

I can certainly understand how this would be a concern that you cannot utilize your camera feature if you block Facetime. I apologize that you have not gotten the resolution from us that you're seeking. There are certain features and aspects of Apple products that only Apple does troubleshooting. This is actually really good news for Apple users as their technicians only work Apple products. Here is a great link to more information regarding assistance in this matter. I hope this is beneficial.




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