Location Incorrect on Smart family app
ANGENT17
Newbie

My smart family app showed my child was approximately 45 miles away from where they actually were. What would cause this?

Labels (1)
0 Likes
Reply
3 Replies
ajeepgirl80
Newbie

Im having the same issue. The app isn’t very reliable. We’ve accused our son of sneaking out when he may not have. It was a big deal because he’s trying to prove his trust to us and it got heated because we thought we had proof. We now have him put his phone on the counter before bed. In the middle of the night, the app will tell me he’s a few miles away but then I look and his phone is right in the kitchen. This only seems to take place overnight, which is when we rely on it the most. I wouldn’t recommend the app. I’ll be looking for some other monitoring apps. 

0 Likes
Reply
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current.

If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes
Reply
Ann154
Community Leader
Community Leader

Could the GPS be turning off on their phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply