An Accepted Solution is available for this post.
Removing companion app
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It seems like my daughter can just delete the Smart Family companion app off her iphone with no difficulty. It doesn't prevent her, or require a password or anything. This can't be as intended, as she then doesn't have any content filters. Am I missing something?
Reply
1 Reply
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It's as intended.
Here are additional details.
https://www.verizon.com/support/verizon-smart-family-faqs/
The experience differs based on the type of phone your child has:
- Android
- The child must enter a specific code for it to be removed from their device.
Note: This code can only be retrieved from the parent device. - If the Companion app is removed, a text message is immediately sent to the parent and is displayed as a tamper error on the child's dashboard in the app.
- The child must enter a specific code for it to be removed from their device.
- Apple
- If the app has been removed, the controls are no longer active on the child's device.
- Parents receive a notification within 48 hours that the app has been removed.
-David
Reply