Hello! I am using Smart Family Text Limits and Call Limits. Text Limits are set to 1 text per month and are working as expected, allowing only texts to and from Trusted Contacts once the threshold is reached (1/1). Call Limits are set to 1 minute, and after 1/1 minutes are consumed, my child can still call and receive calls from any number (even those that are NOT on the Trusted Contacts list). Why are Call Limits not working?
Happy Wednesday! Managing your family usage is vital, especially if you are administrating their call limits. Verizon has come to the rescue!
For more details, check out our Verizon Smart Family FAQs: https://www.verizon.com/support/verizon-smart-family-faqs/.
We sent you a Private Note, please review at your earliest convenience.
~Gilbert
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