Ever since Verizon decided to update there app nothing works now. Everything has worked perfect until Verizon decided to update there app. Now nothing works. I get text messages constantly saying my daughter's phone is not paired and working properly. I then delete everything, install everything, add her and it shows paired but I cannot set schedules. The minute I click to make schedules active it instantly blocks her phone and cannot be used but shows paired. Then every day I get the same message that says child's phone not paired and not working properly. Go through the hole process again just to see that nothing still does not work. I need a fix for this! Paying for a app that can no longer be used is not good!
1SickTSI We want to assist you with the issues you've been having with the Smart Family app. Is your device on the latest software? ~Peter
Hi, yes everything is using the latest software. My phone being the s23 ultra and my daughter's phone is a iphone 13 mini. I have also uninstalled both Verizon apps on phone phones and reinstalled. This has been a huge headache since Verizon decided to overhaul there app. I am wasting money on this app now.
Thank you for this information. Have you uninstalled the old Smart Family App from the devices? ~Peter
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