Smart Family approved contact list doesn't work
Dad5555
Enthusiast - Level 1

I have certain numbers on my daughter's list of up to 20 approved contacts. She is not supposed to be able to receive or send messages to numbers not on that list, but she can. What is going on? Why doesn't it work? 

2 Replies
vzw_customer_support
Customer Service Rep

As a parent myself, I know I would be concerned if I had set up a similar list for my children and they were able to text numbers outside of that list. Let's take a closer look into this and see if we can figure out what is happening. Please be on the lookout for a private note from us.

-Joseph

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vzw_customer_support
Customer Service Rep

Just following up on our last message. If you would need further assistance, let us know.

~Freddy

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