Smart family app won’t repair
wolfpack791
Newbie

I had to factory reset my son’s phone and now his companion app says not active. How do I repair my app with his?

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Re: Smart family app won’t repair
vzw_customer_support
Customer Service Rep

We can definitely help you. What happens if you use the website? What happens when you uninstall the companion app, then reinstall it? Please let us know, thanks. 

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