Smart family not working properly
MZLNM76
Newbie

My smart family app is not registering all my daughters activity only a few numbers she is contacting is registering what can I do to make sure all the numbers are back showing up that she is contacting and vice versa.

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vzw_customer_support
Customer Service Rep

We can assist you with this, MZLNM76. To begin, did it recently not start showing all the activity? Does this only happen with her line of service?

LauraL_VZW
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MZLNM76
Newbie

Honestly she has the only line that we need to monitor. But this is a recent a problem with her line, that her activity is not showing up. I use to be able to monitor all her activity now I can not.

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