It's an issue with vzw child accounts. These accounts can only get calls or texts from pre approved numbers which means the pairing text for the app will never be delivered. You have to change the child account to a normal account, pair the app, then change it back to a child account.
It's an issue with vzw child accounts. These accounts can only get calls or texts from pre approved numbers which means the pairing text for the app will never be delivered. You have to change the child account to a normal account, pair the app, then change it back to a child account.
Ballisticn8
Thank you for helping us support our customers. Here's more information regarding Smart Family:
https://www.verizonwireless.com/support/verizon-smart-family-faqs/
LasinaJ_VZW
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