I went through updating all of my family's phones Smart Family and Companion apps. We all have Samsungs. Two S22, one S21FE and a S23. All of our phones have all updates applied. None of us can get our apps to work. I click to "review notifications" and it takes me to the page with all of our profiles. It doesn't matter if I click to continue or to skip for now, it always bumps right back to the "review notifications" page. This is a paid app and I'm surprised these bugs weren't worked out before release. This is how I track my 10 year old getting to school and back. This hasn't been functional all week. We have all Uninstalled and reinstalled the apps and it still doesn't work. I would like a refund on this month and either the app works or cancel it. Thanks.
Oh, wow! We are surprise to see you in this situation. We know the importance of monitoring the young ones. Verizon is here to help in the best way possible.
For more details regarding the Verizon Smart Family service, check out our FAQs: https://www.verizon.com/support/verizon-smart-family-faqs/.
We sent you a Private Note. Please review at your earliest convenience.
~Gilbert
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