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calling 911
Melgonz01
Newbie
‎03-16-2019 06:13 AM

I received a message that Family Controls have been lifted how do I reset it on the Verizon Smart Family app.

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Correct answers are available for this post.
Re: calling 911
vzw_customer_support
Customer Service Rep
‎03-18-2019 06:31 AM

Melgonz01, assistance is here as ensuring your Verizon Smart Family application is set up properly is our goal. Let's work together to ensure this happens for you. To set proper expectations, dialing 911 from a device that has been provisioned for Verizon Smart Family will cause the application to lift all restrictions as a safety feature installed in the event that the person using the device needs to contact the authorities. To set up the application for the line in question, please see the link provided on our How To for Verizon Smart Family. http://spr.ly/6601Ekd7V

 

NatashaR_VZW

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