I dialed 911 last week and I received a message that my smart family was deactivated and I am now recieving calls from blocked numbers. How do I reactivate my account
Oh goodness, Mcolettafatboy, I certainly hope everything is okay. When a Smart Family User calls 911 you will be notified. All call restrictions and blocked contact settings are suspended until you reapply them.
Here is a link to more details, see number 5:http://spr.ly/6588DeOVq
GinaU_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The link didn't work. Verizon at its best.
Personal information removed to comply with the Verizon Wireless Terms of Service
Oh gosh, I apologize for that incorrect link Mcolettafatboy. I hope you can forgive us. Here is the correct link: https://www.verizonwireless.com/support/verizon-smart-family-faqs/ I hope this helps.
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
If you tried opening the link from the email notification, that's why it gave an error. It works fine when opening from the community forum.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
