2.2 update?

[dallasjacq]

This is kind of a **bleep** question but I can't find the answer anywhere else.

When the 2.2 update is avaliable how do you get the update? Do you just take it to the verizon store or can you do it yourself?

Thanks for the help. 

[PJNC284 · Accepted solution]

The phone will tell you that there's an update available and you can just tell it to download/install.  When it does become available, you may also be able to manually pull the update when it becomes available by going into Settings-About Phone-System Updates and choosing Check New.

[papa_leo]

I don't get it why folks are so anxious about 2.2.

Have a look at Droid X forum. First, tons of posts...WHERE IS MY PROMISSED 2.2? Then after 2.2 release...2.2 {word filter avoidance} UP MY DROID. I WANT TO ROLLBACK AND CAN'T.

I am not in a hurry to watch Hulu on Fascinate. So I am happy with 2.1 at the moment. 

[lpietrus]

I am anxious for the update to enable streaming video. I am also glad that Samsung is taking time, sitting back and watching for all the bugs on their competition's releases before releasing.

[astro_sk]

I talked to Samsung reps at a conference and they told me they had finished packaging the software update back in Oct 2010.  At this point its likely the carrier that is holding back.  Nexus S is out with 2.3 on a Samsung Galaxy S phone.  (*real answer maybe that get Bing locked down on the phone takes longer than expected).....TMobile is looking good.

[steveanderson13]

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astro_sk wrote:

I talked to Samsung reps at a conference and they told me they had finished packaging the software update back in Oct 2010.  At this point its likely the carrier that is holding back.  Nexus S is out with 2.3 on a Samsung Galaxy S phone.  (*real answer maybe that get Bing locked down on the phone takes longer than expected).....TMobile is looking good.

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Are you saying that T-mo is looking good though they don't have the update either?  Neither At&t nor Sprint?  So how could it be "THE CARRIER"?  Which one would that be?  Please give us more details from this conference.  Are you familiar with Behold 2?  Samsung Moment?  

[PJNC284]

looks like Tmobile/Samsung are finally deciding to update the vibrant after all of the recent drama.  US Cellular has moved up their projected date for their version of the Fascinate (Mesmerize) to early Feb from the projected March date a while back. 

http://www.androidcentral.com/samsung-vibrant-start-getting-froyo-jan-21-tomorrow

"Yeah, you read that right. The Samsung Vibrant is finally getting Froyo. Just like Samsung promised, lo those many months ago. T-Mobile CMO Cole Broadman confirmed to PCMag that the Android 2.2 update will start pushing out on Jan. 21. And as usually is the case, not everybody's going to get the update at the onset, but it'll keep pushing for a few weeks.

Broadman told PCMag that the wait for Froyo was a technical issue -- and not any of the rumored reasons, such as not wanting to canibalize from another phone, or because of supposed payments.

So hang tight, folks. It's coming. It's really coming."

[steveanderson13]

can't wait to read all the complaints after the update, lol, just like someone said elsewhere.  Can't live with 'em; can'tt live w/o 'em. 

[zonk]

Samsung Denies Charging Carriers for Android Updates, Teases Galaxy S Replacement

Responds to allegations with another "promise" that it "hopes to have more details soon"

Samsung needs to figure out its Froyo update schedule for the Galaxy S -- fast.

We reported last week that Samsung was withholding the next Android OS update (2.2) for T-Mobile's Galaxy S variant, the Vibrant, in order to boost sales of the upcoming Vibrant 4G.

There have been a number of developments in this story since then, including a #NeverAgain Twitter hashtag aimed at Samsung that still continues to be popular as of this writing; and a class-action lawsuit filed against the handset manufacturer and T-Mobile, claiming deceptive trade practices.

An excerpt from an XDADevelopers post by the gentleman filing the lawsuit:

they have continuously lied to us about the hardware,
and software reliability of this phone,
they promised us updates (to 2.2! Not the functionally dead JI6 2.1!)
over and over,
NOW they plan to release NEW galaxies
without updating the old ones they currently have

Samsung had this to say, in a response to CNET :

Samsung feels it is important to make the Android 2.2/Froyo upgrade available only after we feel that we can give the millions of U.S. Galaxy S owners a simple and reliable upgrade experience. Due to the complexity and unique functionality of each Galaxy S device, we are performing additional testing and are working to make the Android 2.2/Froyo upgrade available to all U.S. Galaxy S owners, including the Samsung Vibrant, as soon as possible.

Then, to add fuel to the fire, another post on XDADevelopers -- this time by a user named The.Samsung.Secret -- claimed the delay was caused because Samsung wanted to charge carriers for Android updates on the grounds that they added features to devices. Yesterday, Lifehacker and others picked up the post and spread it as fact.

Finally, last night  PhoneScoop received an e-mail from Samsung Mobile disputing this claim. "No," read the e-mail, "Samsung is not charging carriers for Froyo updates to Galaxy S. We hope to have more detail on status shortly. Promise!"

At this point, Samsung -- at the very least -- has a public relations fiasco on its hands. Its lack of transparency with regard to software updates -- in addition to it breaking previous promises numerous times (we're talking all the way back to the Behold II) -- has damaged the company's credibility. This may have little affect on the average consumer, but developers, the media, and critical early-adopters have certainly taken notice. Whatever its reasons for delaying, Samsung is going to have to work extra hard to regain the trust of these three key communities if it plans to make its next venture anywhere near as successful as the Galaxy S line.

Perhaps that's why Samsung has already begun to tease its Galaxy S replacement (which, in itself, is sure to make a number of Galaxy users all the more upset). The Samsung Unpacked website bears the words, "Feb 13th, Something big is coming. Join us to discover the next evolution in Samsung Mobile." The date and location (Barcelona) reference the 2011 Mobile World Conference. The "next evolution," however, refers to a new device that will replace the Galaxy S -- not an update to the latest Android OS, as many would like. The graphic on the site shows the Galaxy S on the left, with a phone-shaped box on the right bearing the words, "EVOLUTION is FATE." That sounds to us like, "Your Galaxy S will soon be obsolete, anyway."

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steveanderson13 wrote:

can't wait to read all the complaints after the update, lol, just like someone said elsewhere.  Can't live with 'em; can'tt live w/o 'em. 

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[Shinebox]

Provided that Samsung does deliver tomorrow, T Mobile will be the first major US carrier to update a Galaxy S device beating Verizon, AT&T and Sprint to the punch. Verizon is going to have to come up with a plan and/or response very soon.

[PJNC284]

looks like sprint is reaching out.  Now where's Verizon

http://anniemiz.typepad.com/photos/uncategorized/2008/03/13/where_r_caek_dammit.jpg

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Another Sprint statement on Froyo for the Samsung Epic 4G Posted on Thursday, Jan 20, 2011 by Phil Nickinson Sprint's followed up on its blog after a couple of Tweets this afternoon regarding getting the Epic 4G updated to Froyo. Here goes: Epic 4G users: We want to assure you that Froyo for the Epic 4G is still in the works. Sprint works very closely with our manufacturing partners to ensure that we deliver the best possible customer experience on our wireless devices. We approve the release of software updates when a new software version provided by the manufacturer can bring a better overall customer experience on the device. It is our intention to bring these updates to our customers as quickly as possible but only after they meet our rigorous testing criteria. We can't provide any guidance on an exact or estimated release date at this time, but please know we are working to get Froyo out for the Epic as quickly as possible. Here's to Sprint for offering a little more transparency. Anybody heard from Verizon and AT&T?

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[yoworm]

In Samsungs defense I read on another forum that Samsung released the FROYO update to T-Mobile in Late November and stated that Christmas and new phones were the reason the update was not pushed to the phones.  I wonder how long Big Red has been sitting on their hands with the Froyo update.

Once again Sprint has thought about their customers and have at least acknowledge that they are aware that they are behind but are working on it.  Has anyone heard from verizon, or are they too busy with LTE and iphone to work on our froyo update.

Sure would be nice for a verizon rep to man up like sprint and admit they are behind and acknowledge they are working on this issue.  Maybe even give us a release date, lol that would be too much like customer service.  I would like to think the law suit and negative business comments about the companies have helped push this along but I doubt it.  Here is to hoping that Verizon customers are rewarded with an update to Froyo before 2012.

[fishmstr]

I really am sick and tired of VZW's lack of customer care.  When you ask them about the update you get a **bleep** canned response. I may be stuck in a contract with VZW for 19 more months but when it is time to renew I will have to seriously consider TMobile.  It appears they care about their customers a lot more than Verizon.

[steveanderson13]

Hi fishmstr,

I saw the same post in the other thread, so I only posted a response there. Hope everyone will have some relief soon.

[Android10]

System updates are very complex and take a lot of  time to develop.  As system updates come from the manufacturers, there is often no timetable for their release or information the improvements the updates will offer.  With that being the case, there is limited information about system updates and their release, as there can not be a date set in stone for a release of something  that must be developed, tested, and optimized. 

[unixguy65]

A remedy to system updates would be to release the phone functions as soon as they are available, and release the vendor specific apps later when they get incorporated and tested.  I do not care for the vcast this or the vcast that.  they do not add value for most customers, just additional revenue for verizon.  So I hate the thought that a phone upgrade is being held back because of carrier specific baggage.

[M91-30]

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unixguy65 wrote:

A remedy to system updates would be to release the phone functions as soon as they are available, and release the vendor specific apps later when they get incorporated and tested.  I do not care for the vcast this or the vcast that.  they do not add value for most customers, just additional revenue for verizon.  So I hate the thought that a phone upgrade is being held back because of carrier specific baggage.

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samsung can only release froyo once it's been completely coded. it's not like they can progressively update the phone to froyo.  not only this, but verizon has to put it's code in there, whether you like it or not. verizon has to code in it's stuff. I'm not sure what all that involves, but I assure you things like adding shortcuts (remember, the actual programs aren't installed) to vcast, ect... is as simple as copy, paste. once again, verizon cannot release an update until it's fully coded, I imagine this involves any network based code, asevery network is unique.

what you suggest would result in a PDA, not a smart phone. do you really need to have froyo so badly that you would want froyo, but no working 3G or phone service?

[_Scott_S_]

So the current phase of the update is somewhere between Samsung thinking about developing it, and Verizon pushing it. Thanks for the extra information. So we can expect it to drop any time between now and never?

[SFObrien]

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Android10 wrote:

System updates are very complex and take a lot of  time to develop.  As system updates come from the manufacturers, there is often no timetable for their release or information the improvements the updates will offer.  With that being the case, there is limited information about system updates and their release, as there can not be a date set in stone for a release of something  that must be developed, tested, and optimized. 

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Sounds like a nice answer but does little to explain why the U.S. carriers are dragging their feet putting it out when it seems to be out everywhere else.

[PJNC284]

Samsung finalized the code last October and announced the following in a press release

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The Android 2.2 software is being fully tested with UK operators and the upgrade will be available in the UK from early November. We expect all operator versions of the software to be fully tested and downloadable by the end of November.

Source: http://www.engadget.com/2010/10/21/samsung-comes-clean-with-galaxy-s-froyo-upgrade-dates-all-carri/

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That caused a lot of confusion since the press took it to mean EVERYWHERE and ran with it when in reality, Samsung apparently just meant the UK and other European countries. Fast forward a few months and pretty much everywhere (including Canada) has Froyo.  T-Mobile just made the update available through Kies (doesn't work with the Fascinate) but hasn't started OTA yet.  One would think that means the US carriers are slack, right? Possible, but Verizon is ranked 1st in updating their Android phones when said phone isn't manufactured by a company that begins with 'S'.  Do the US carriers hate Samsung?  Does Samsung hate the US? Who knows, but Samsung should probably check out Sony Ericsson's most recent press release about customer satisfaction and how important it is to keep up with the latest OS releases.

[scanrman]

I'm growing restless with the lack of support from Verizon and Samsung. Frankly I don't care who fixes the usb connection problem and the other issues the phone has (capitalization of the first 2 characters of a message intermittently, pop3 email sync drop outs), not to mention the Android 2.2 update that would enable the car cradle media output and Flash Player. Imagine what would happen if a Windows update came out that completely disabled our computers wifi or display? Would Microsoft sit idly by until their programmers "got around to it" ? That's what we as Verizon customers are feeling...  we're being put on the back burner until either we fade away or upgrade to something or someone else.

Here's an idea, Verizon.... admit the Fascinate has issues, give us a choice for free.... allow us to change to a new phone for free without a financial penalty. Your sales persons pushed and pushed the Fascinate on us.... I wanted the Droid X but since it was not available in-store, your sales guy "sold me" on the Fascinate. Now months later, the phone lacks support from Verizon and Samsung. I've been a Verizon user for over 12 years and I expected much more from both companies.

Would we accept the new iPhone if we couldn't sync it to iTunes because the usb connection didn't work?

Get your heads out of the sand and fix the Fascinate's problems