3G so slow internet is unuseable

CapZap
Newbie

I live in a coastal area where 3G is as good as it gets for the foreseeable future.  For the past three or four months, my internet speed has been so bad that it's unuseable.  I go to a news aggregator, click a headline to read and the links never open.  It's always been slow, like 28.8Kb modem slow, which is useable so long as sites don't have much in the way of graphics.  Not so any longer.  Thinking about it, I don't know why I even try.

I'm using a Galaxy SIII updated to Jellybean and am out of contract so am free to move to another provider but they all share towers here and I'm not sure I'd get any better service elsewhere.  Shouldn't I get a credit for against the fees I'm paying for data?  Anyone else ever try this with Verizon?

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vzw_customer_support
Customer Service Rep

Hello CapZap,  Let's keep you cruising down the information superhighway!  May I ask the zip code where you primarily use the phone?  Have you run a speed test to get a better idea of the exact speeds you are seeing?  Is this only affecting the experience when using the web browser or through all apps that use data?  I would suggest clearing the cache and cookies in your web browser.  While in the browser press Menu>Settings>Privacy and security>Clear cache and Clear all cookie data.  Please test and let me know if the performance improves.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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