I am having an issue with my S4 music output/ headphone jack. The volume level changes at random as I listen to music and I am trying to find a solution. Also I cant keep th volume at full when I plug in headphones or jack.
Hi bdogg1979
I'm so sorry your having an issue with the audio jack. Let's look into this together. Please power the device into safe mode and retest. Here's how: http://vz.to/10y4OQC
Please let me know if the issue persists.
JoeL_VZW
Please follow us on twitter @vzwsupport
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