Call Filter Spam Filter

d1huss
Enthusiast - Level 2

The call filter app has started identifying and blocking calls as spam that are valid numbers in my contact list. My doctors office tried to call but was blocked. They were also blocked from leaving a voice  mail. How do you prevent this from happinging?

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vzw_customer_support
Customer Service Rep

I am so sorry to hear that your calls were being blocked. You do have the option of unblocking calls that should not be blocked. Instructions can be found here https://www.verizon.com/support/knowledge-base-217616/

-AL

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