I see so many issues being posted. I am not a techie and cannot afford to spend hours fixing problems that come from a software update. Can I just not do the update? Will maybe the bugs be worked out and I can do it after that? Thanks for any help you all can provide.
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Well I pointed out the possible settings under android keyboard settings but the person who initiated the topic came up w/ the right setting....android keyboard settings->auto correction-> select OFF
Your phone will continuosly prompt you, and you can dismiss it, but it will pop up. And if you have any issues with your phone and call tech to troubleshoot, they will ask what version you are running and wont fix it unless you have the updated software. Having said that, I will tell you that with any software update, it is ALWAYS recommended that after its done, you HARD RESET your device to clear out any errors. Most people dont want to do this, but will instead come on here and complain about what their phone is doing/not doing, instead of following guidelines. I was having batt issues and bluetooth issues, after the update, and hard reset and restored my phone, and its fine. A few hiccups with apps,but they have to be updated to work correctly with jellybean. Dont be afraid to do the update. It makes the phone even better. I love it.
Thanks so much! Can you walk me through what is a "hard reset"?
Its in settings - backup and reset - and just follow the prompts. Make sure your contacts and pictures are backed up, for info on how to do ths, search the forums. Youll be pleased.
Well, sure enough. I did the update. Everything fine yesterday. Today, the punctuation scroll bar under gmail messages is gone. I love that scroll bar. It still gives me word prompts but no punctuation choices. Turning my phone off and on does not work. I am nervous to do a hard reset because what if Backup Assistant doesn't work? Plus I don't know how to save pix. What to do? Is Verizon going to do an update that fixes this issue with the Samsung Galaxy?
Fixes what issue? there is no issue. you have to hit the 123 button to pull up punctuation choices. Its always recommended to do hard reset after software update. You can log in to back up assistant online to verify your contacts, and search the forums on ways to back up your pictures.
Yes, there is an issue. See the post from Ann154 etc. about the lost punctuation bar: "NO...it was on the bar where the autocorrect spelling words come up right above the touch screen keyboard and you do not have to shift any keys to use it...it is touch screen and it has ? ! and some others and they are now gone and I have to shift for every punctuation and it ***** and the autocorrect doesn't auto correct...just gives suggestions which I have to touch to correct. I type documents all day and this is just not going to work for me" That's exactly what's happened to my Samsung Galaxy Nexus which is only a few months old and has only had one app added to what it came with.
I know about selecting the 123 button but that's not what I'm referring to. I need the autopunctuation choices that I had previously. Unfortunately, turning the device on and off did not work for me. Still not seeing the lost punctuation bar. Cynindesign expresses the same fear I have about using a hard reset and what Backup Assistant will restore. And I have searched forums as has been suggested twice and not found out how to back up things. As I said before, I not a techie, a smart professional with degrees and experience, but a neophyte when it comes to smartphones. Can you give me the link to the instructions?
Do you work for Verizon? Is there a way to have some kind of update or other fix to address these bugs with the Jelly Bean update? Can I go to a Verizon store to get this fixed. Thanks.
mominga wrote:
Yes, there is an issue. See the post from Ann154 etc. about the lost punctuation bar: "NO...it was on the bar where the autocorrect spelling words come up right above the touch screen keyboard and you do not have to shift any keys to use it...it is touch screen and it has ? ! and some others and they are now gone and I have to shift for every punctuation and it ***** and the autocorrect doesn't auto correct...just gives suggestions which I have to touch to correct. I type documents all day and this is just not going to work for me" That's exactly what's happened to my Samsung Galaxy Nexus which is only a few months old and has only had one app added to what it came with.
I know about selecting the 123 button but that's not what I'm referring to. I need the autopunctuation choices that I had previously. Unfortunately, turning the device on and off did not work for me. Still not seeing the lost punctuation bar. Cynindesign expresses the same fear I have about using a hard reset and what Backup Assistant will restore. And I have searched forums as has been suggested twice and not found out how to back up things. As I said before, I not a techie, a smart professional with degrees and experience, but a neophyte when it comes to smartphones. Can you give me the link to the instructions?
Do you work for Verizon? Is there a way to have some kind of update or other fix to address these bugs with the Jelly Bean update? Can I go to a Verizon store to get this fixed. Thanks.
Once again (and I see your keyboard "issue" has been resolved) a hard reset is in order. The store is not going to be as nice. They will reset it and you most likely will lose your pictures. You have back up assistant and google. your contacts will be fine. I do not work for verizon. And search is yoru friend. why should I search for you?
Not asking you to search for me. Thought you might work for Verizon or know the answer. I'm new to this Forum and do not understand who is here, why they post, what the culture is like.
This community is a peer to peer forum where customers can assist other customers with their questions. If you want to read more about the community, the rules and how to use the community, click on the Community Announcements link on the main page of the community website.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
One of the posts somewhere on this Forum said something about some posters get some kind of reward for posts. What's that about? Free minutes for proposing a solution that is deemed "Correct"? Reward for being positive in tone?
And what is the deal about "hard reset"? Why does that seem to be a flashpoint of some sort?
mominga wrote:
One of the posts somewhere on this Forum said something about some posters get some kind of reward for posts. What's that about? Free minutes for proposing a solution that is deemed "Correct"? Reward for being positive in tone?
And what is the deal about "hard reset"? Why does that seem to be a flashpoint of some sort?
That was from the Lithium platform which we switched from on December 31, 2011. The reward was recognition of the posts and efforts of the users. There was no free minutes ever given out.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Well I pointed out the possible settings under android keyboard settings but the person who initiated the topic came up w/ the right setting....android keyboard settings->auto correction-> select OFF
That was it! Thanks! My 1:,' : are back! The reason I didn't get what you all were saying at first was that I didn't realize I had to go to Settings->Language& input first to get to android keyboard settings->auto correction-> select OFF. That's how untechie I am!
Thanks so much. I feel so much better. Life is rational again. I sensed that a hard reset was an awfully drastic solution for this type of issue!
Start a new topic or ask questions in the open forum.
