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Can someone tell me where VZW_Software_upgrade_assistant came from?

kcav45
Newbie
‎03-07-2014 04:51 PM

VZW_Software_upgrade_assistant.exe is a file on my hard disk.  I didn't intentionally  download it.  Where did it come from?  Why do I need it? 

After I connect my cell phone to my PC with a USB cable In Windows Explorer a  windows appears  that lists Run VZW_Software_upgrade_assistant .exe as an option.  When I run it says "Windows cannot find C:\user\KCAV\AppdData\Roaming\VERIZON\bootstrap\VZW_Software_upgrade_assistant.exe"

Where did it come from?  Why do I need it?

kc

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