Cant connect to internet on note 8 unless on wifi.

Fishnguy
Newbie

Note 8 won't connect to internet unless on wifi

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vzw_customer_support
Community Manager
Community Manager

Fishnguy, we always want our customers to have the reliable service they deserve. To see that you’re having issues is heartbreaking. Let’s check out what’s going on and see how we can help. May we have the zip code and nearest intersection (cross streets) where you are having these concerns? What is the signal strength on your device right now (How many bars)?  Have there been any recent updates to your device (software related)?

 

TakendraW_VZW

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bearone21
Legend

apparently your signal is too weak.

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