Cricket beats Verizon to Froyo...

msjohnson
Newbie
You Know what's really sad is when a second rate carrier like Cricket updates their second rate Kyocera Zio to Froyo before Verizon updates their flagship Fascinate...what a joke!
0 Likes
Reply
33 Replies
M91-30
Contributor - Level 1

verizon's flagship phones are their "droid" labled phones. they pay money to use the name, so they make sure they get special tratment. notice this isn't a "droid" phone.

0 Likes
Reply
papa_leo
Contributor - Level 1

It's time to accept the facts.

1. Fascinate is not top of the line Verizon phone (it never was). It was always Droid X since it arrival summer of last year.

2. We (Fascinate users) are suckers who were caught in Verizon scheme of bait&switch sale approach promise of Froyo availability "at any day".

3. It will take months, if ever, when Froyo will be delivered to Fascinate. 

 

I spoke with San Francisco law firm today trying to gain grounds on opening the class actions case. Unfortunate news...there are no grounds for success in that case. Lawyer advised that it would be wise to attempt to resolve this issue with Verizon community internally by posting messages something like we were all doing and also fill complains with FCC. As I was told should FCC decide to open an internal investigation into Verizon practice, then federal lawyers would be negotiating with Verizon conditions of resolving that issue. 

 

We, consumers, are just a pawns in the big corporate game called "Make $$$". Lesson learn...NEVER BELIEVE ANYTHING THAT VERIZON SALESMAN, SUPERVISORS, MANAGERS, ETC. PROMISE YOU. PROMISE DOESN'T WORTH ANYTHING!!! If you are unhappy with the phone, cancel the contract while you still can and get out. You can always come back if phone of your choice will get a promised update.

0 Likes
Reply
Dad-Bill
Contributor - Level 1

papa_leo:


On behalf of myself and I'm sure many others, I sincerely thank you for your time, effort and expenses you have made for us! I greatly appreciate it! Looks like it is time to try another route to get samsung and verizon to stop acting like a corpse and give us the froyo we have been promised so many times. Filing a complaint with the FCC may be the way to go.

0 Likes
Reply
lumbndnguy38
Newbie

you tell'em,

i have had the fascinate since thanksgiving 2010,and i actually like it,what i dont like,is waitign on broken promises,etc.one of my buddies has the same phone with t-mobile,GUESS WHAT?he has 2.2 with google as the search engine.lucky him.why do we have to suffer?aint we,the consumer,customer,always right?feed back,plz......does anyone know when the update will be available...waitign patiently for the cow to jump over the moon,pigs start flying,and the infamous 2.2 updatye...which ever comes first..............ELVIS HAS LEFT THE BUILDING!!!!!!!!!!!!!!!

0 Likes
Reply
M91-30
Contributor - Level 1

I'm sorry, but for anyone who fell for a rumor that was clearly a guess, it's not verizon's fault you're gullable.

0 Likes
Reply
Soulchaser
Enthusiast - Level 3

Why is it that Mr.Canada (as he is so affectionatly called) and I cant get through to you guys that it is out there?..its as official release as its going to get/ If the did and OTA right now for Froyo I would bet my ridiculously large salary that it would look exactly like my baseband/firmware/software version, even with those mildly and easy to do modifications you can have Froyo, Gingerbread, Cornmeal, Crackerjacks, Honeycomb, or Cinnamon Toast Crunch

0 Likes
Reply
Droidbotics
Newbie

We shouldn't have modify ours phones, there is certain expectation that come along you pay $600 bucks for a smartphone. For one, we expect the phone to compatible with future software upgrades, for at least the life of your contract. Secondly, we expect transparency from Verizon and not some vague statement that's open to interpretation. And as for Mr. Maple Leaf and his delusional opinions, you idolize a company who treats their customers like garbage.

0 Likes
Reply
MKF
Enthusiast - Level 3

I have to be the bad guy here this is just too much fun.....

 

 

Going with the  "Mr Canada"  Are you guys even sure hes even Canadaian(spelling)? Ah Maple leaf dead give away sorry.....

 

 

But anyways to the point.. Papa I do agree VZW reps did probably screw you guys with the oldest sales ptiches in the books, and you guys bit it hook line and sinker.  I'm sorry there isn't much to do about it un less the FCC gets involved.  Your best best is to strike up a petition but I do not think you could get enough people to care since most just root canal their phones now. But now comes to the all important question..

 

 

 

Class what did we learn from today's lesson? Always watch your back when dealing with a VZW sales rep and make sure to do extra research on a phone before you buy.  I still hve a question for the Canada guy M90 or something or another.... Why do you continue to provide these guys with ammo for this arguement. I mean you may be right but the thing about this is they don't in their eyes it doesn't matter they should have gotten it and they will always be mad about it even after they get another phone. Even when they see someone in the future with the Fascinate and it has 2.2 they will be like " I use to have that but VZW lied and I never got my 2.2 and I was going to sue but my Lawyer advised me against it!" "I *bleep* Hate VZW and samsung and I hope you do too!"   

 

You know I love you guys right?

0 Likes
Reply
notgoodenough
Enthusiast - Level 2

To MKF:

 

"Class what did we learn from today's lesson? Always watch your back when dealing with a VZW sales rep and make sure to do extra research on a phone before you buy."

I did try to do some research on this phone. I went on-line to CNET.com And here is what they said regarding this phone : 

Finally, for those worried about the TouchWiz interface interfering with future Android updates, Samsung has already said that the entire Galaxy S portfolio will be upgradable to Android 2.2 and that it has tweaked the UI to make it easier to adapt to future updates. However, the company also noted that without really knowing what Google has planned down the line, there may be a time where updates can't be supported because of hardware limitations or other factors.



Read more: http://reviews.cnet.com/smartphones/samsung-fascinate-black-verizon/4505-6452_7-34129372.html#ixzz1F...
I know it is sad that VERIZON AND SAMSUNG hasn't released an OFFICIAL Update yet. I think alot of the people who have legitimate complain regarding the FROYO don't want to get a root canal. I understand people are giving alternatives by going to xda but I personally don't want to do that. I hope you respect that just as I respect some of you guys saying that the FROYO that is available through xda is just the same or even better than the upcoming OFFICIAL release.
I just hope people will be more courteous when they come to this thread. There are some who can be really obnoxious at times. I'd rather not say their names because I think they find some gratification when you argue with them.
0 Likes
Reply
sotomo
Newbie

"if you want froyo, DOWNLOAD IT ALREADY!"

 

I looked into this, but it seemed that the 'downloadable' versions have various issues, which I'm not sure are isolated incidents, but any one of them would be unacceptable to me.  Here are some, like:

 

"Email app is raging usage near or at 100%, any ideas?"

"This rom is making my phone run so slow at the start and a lot of things are FC'ing."

"How can I get LauncherPro to work. it is installed, but it will not open, error message claims it is not executable"

"My Yahoo mail won't work"

"No problems other than battery life not as good"

"Looks like they messed with the backlight again. Now it always stays on"

"The times one the daily briefing widget are off by six hours."

" I noticed some syncing issues with twitter"

etc etc etc

 

I don't know which version these pertain to, whether there is a perfect release or not, but I need everything to work.  I'm a programmer for a living and do not want to spend my time debugging my phone.

 

I would like an official and 100% stable version of the most recent Android OS released by Samsung and Verizon.

 

 

 

0 Likes
Reply
PJNC284
Master - Level 2

 


sotomo wrote:

I don't know which version these pertain to, whether there is a perfect release or not, but I need everything to work.  I'm a programmer for a living and do not want to spend my time debugging my phone.

 

I would like an official and 100% stable version of the most recent Android OS released by Samsung and Verizon. 

 

 


 

 EB01 and Super Clean have been perfectly fine and stable for me.   No force closes, no email problems or anything.  Only issue was battery life which was tracked down to the GPS running non-stop when enabled eventhough it wasn't actively being used.  Disabling stand alone gps until I need to use it solved that one.  And I'd hazard to say that the leaks/custom roms are much more stable than anything Verizon/Samsung will produce.  Look at all of the rants everytime an "official" update is released.  Not to mention by doing it yourself, you also learn that going back to where you were before is the exact same process in case you don't like something.  This isn't the case for those who wait for the updates. 


papa_leo wrote:

Fool me once shame on you. Fool me twice shame on me...

 

HTC EVO4G 2 is the same rumor as Froyo for Fascinate. I might be naive but I am not stupid.


 There's no doubt that there will be an Evo 2 sooner than later.  It's one of the best selling androids and Sprint is going to do everything they can to prolong the Evo brand.

0 Likes
Reply
sotomo
Newbie

I appreciate the spirit of taking control of ones own device, and would be happy to Mod it if I got the full green light from Verizon.  Good to hear there are some stable versions out there.

 

I really think Samsung is to blame here more than Verizon.  Given this experience it will be quite awhile before I select another Samsung phone.  Not that they care. Samsung being largest conglomerate in the world, this problem is meaningless to them.

0 Likes
Reply
msjohnson
Newbie
Mr. Maple Leaf you crack me up...how did I know you'd have something to add!
0 Likes
Reply
gsp10
Newbie
But It still is one of samsungs flagship phones so why dont they force verizon to update it? ohh wait its because they dont care about customer satisfaction either only the money
0 Likes
Reply
yoworm
Newbie

The sad thing is that I doubt verizon is embarrassed or even cares.  Wow what a joke of a company verizon is but as always they get the last laugh.  Sitting back in there office laughing at our ignorance and waiting for the early termination fee or worse for our dumb {word filter avoidance} to renew our contract when it is up just to be{please keep your posts courteous} by verizon again.  How sad is it that a phone you can buy from 7eleven gets froyo before verizon.

 

{please keep your posts courteous}

0 Likes
Reply
DonM
Contributor - Level 2

"However, the company also noted that without really knowing what Google has planned down the line, there may be a time where updates can't be supported because of hardware limitations or other factors."

notgoodenough touched on "the elephant in the room" that being Android Platform Fragmentation. Framentation has been a problem that tends to be ignored because of the way Americans tend to change phones every couple of years.

Computers have to comply to OS standards, meaning computers have to be very alike in how they work or the available OSes will not work on them. Similarly OSes have to work across the board plus be backward compliant but all this is valid to a point. Over time computer and OS advances make older technologies obsolete but until that point standards compliance generally makes pretty much any OS work on any computer.

Android has presented issues before where differences between versions have broken both phones and apps. Judging by the work different manufacturers/carriers have to put into Android updates just to get phones to work compliance isn't one of their big concerns.

Verizon has been very good about releasing Froyo to phones...when Froyo works. Several phones have had Froyo issues, Samsung isn't the only company that has had trouble with it although it seems to be having the worst problems. I can't say that it is completely their fault. Sometimes Google is very Microsoft-like in the way they do things. I use iGoogle for home pages both at home and work with multiple apps on each page. On more than one occasion Google has made significate changes to the underlying codes, often without warning to app developers requiring a lot of effort on the devs part to get things working again.

 

 Do I think people here have been mislead by Verizon Reps? Oh, yeah, experience over my lifetime has shown me that sales reps ethics are across the board but it wasn't necessarily deliberate. The typical Verizon rep in a store is young, ambitious and probably not going to stay at that job long. I have been going to my local Verizon store far longer than any of the workers currently there. Probably most of them aren't geeks and really don't care much about the minutiae of technology that geeks revel in. On multiple occasions I have walked in the store and after a few moments of conversation realize I knew more about what was being discussed that the employee.

 

I am not feeling any of the frustration I have seen here, my Fascinate works great. The only problem I have is battery life and that is a relative problem. My phone's battery lasts as long, if not a bit longer than a friend at work with an HTC EVO (he keeps his phone on 3G because 4G sucks the battery dry quickly).

0 Likes
Reply
notgoodenough
Enthusiast - Level 2
DonM

I think it is pretty clear that Samsung assured us that the entire Galaxy S phone would get the FROYO. The future updates they are not sure about is the updates after FROYO. There is no ambiguity here. I think CNET's report is pretty much direct.
0 Likes
Reply
DonM
Contributor - Level 2

I agree but I think this is a case of Samsung not expecting how hard it was going to be to fulfill that promise, or perhaps as I have read elsewhere, of them not having the talent onhand to deal with how hard it was going to be to fulfill that promise.

 

As I said before others have had a lot of trouble with Froyo, Samsung perhaps more than most. Updating the OS on a phone on a regular basis isn't something phone manufacturers and carriers have had to deal with. Until Android came out updates were few and far between and typically minor. It's obvious the ball has been dropped industry wide.

 

I don't think Samsung was devious by not intending to update the phone nor do I think Verizon employees lied to customers with malice and forethought. I think doing what they promised to do has proven to be far more difficult than they thought it would be.

0 Likes
Reply
epizzolo
Newbie

I'd blame samsung first before anyone else.

0 Likes
Reply
M91-30
Contributor - Level 1

I blame the pope.

0 Likes
Reply