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Deleting voice mail messages

gregwga50
Newbie
‎02-15-2011 03:28 PM

Is there a way I can delete voice mail messages without having to go into voice mail and listen to it first before deleting. Currently, I can delete the notification but that does not delete the message, it is still out there when I go back into voice mail and start listening to them.

 

I used to be able to do this with my old phone before I got a smart phone.

 

 

2 people had this problem.
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10sEn
Contributor - Level 3
‎02-15-2011 04:08 PM

You could subscribe to Visual Voicemail for $2.99 per month.  This gives you a lot of different options with voicemail, including erasing a message without listening to it.

 

But you can just delete a voicemail message without playing it through to its entirity by pressing 7 in the middle of the message.  Be sure to press * (twice) to end the call, or it may just end up being marked for deletion and not deleted.

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10sEn
Contributor - Level 3
‎02-15-2011 04:08 PM

You could subscribe to Visual Voicemail for $2.99 per month.  This gives you a lot of different options with voicemail, including erasing a message without listening to it.

 

But you can just delete a voicemail message without playing it through to its entirity by pressing 7 in the middle of the message.  Be sure to press * (twice) to end the call, or it may just end up being marked for deletion and not deleted.

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KellyW_VZW
Specialist - Level 1
In response to 10sEn
‎02-15-2011 08:30 PM

Thank you 10sEn for providing great feedback.  

 

To delete a voicemail message without having to listen to it, simply press the number 7 once the message begins.  For more information on voicemail, please visit the link below:

 

http://support.vzw.com/clc/faqs/Features%20and%20Optional%20Services/faq_voice_mail.html

 

For information on Visual Voicemail, please go to the following link:

 

http://support.vzw.com/clc/faqs/Features%20and%20Optional%20Services/visual_voice_mail.html

 

Enjoy the day.

 

KellyW@VZWSupport

 

 

 

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dollnys
Newbie
In response to KellyW_VZW
‎09-08-2011 07:52 PM

I have tried to delete an 'old msg' and it will not delete.  The system does not recognize that I am pushing 7 or any number for that matter.  I cannot get to the recent voicemails now either. 

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nickjr
Contributor - Level 3
In response to dollnys
‎09-10-2011 05:34 AM
dollnys wrote:

I have tried to delete an 'old msg' and it will not delete.  The system does not recognize that I am pushing 7 or any number for that matter.  I cannot get to the recent voicemails now either. 

Try clearing the cache, that usually will solve your issue
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Not applicable
In response to dollnys
‎09-13-2011 02:41 PM

Dollynys, I replied to your other message. If this is the same issue, and you are having a problem deleting a fax message, just press 77 at the beginning of the message. 

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bigfrank69
Enthusiast - Level 3
‎02-15-2011 05:43 PM

I use youmail and I can erase from computer. It sends to phone plus computer and I can listen from both and erase. You can set up special messages for individuals if you want, it's cool and it is free. It turns off Verizons voice mail so you can check on PC and not get charged minutes by calling into VZW Voicemail. Youmail.com

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