Disable wifi direct on Galaxy S8

Hereathome
Newbie

How do I disable WiFi direct on Galaxy S8? I followed the instructions below, but tapping WiFi direct only starts search for another device with WiFi direct enabled. Tapping on WiFi does nothing.

Turn Wi-Fi Direct On / Off - Samsung Galaxy S8 / S8+ | Verizon Wireless

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vzw_customer_support
Customer Service Rep

We can help with the steps to disable Wifi on your device HereatHome. I will list the steps below to remove a wifi connection:

1. From a Home screen, touch and swipe up or down to display all apps.

Note These instructions apply to Standard mode only.

2. From a Home screen, navigate: Settings icon > Wi-Fi WiFi settings icon.

3. Tap the Wi-Fi network.

Note If not available, ensure Wi-Fi is turned on Switch On icon (located in the upper-right).

4. Tap Forget.

Here are steps to turn the wifi off:

1. From a Home screen, touch and swipe up or down to display all apps.

Note These instructions apply to Standard mode only.

2. From a Home screen, navigate: Settings icon > Wi-Fi WiFi settings icon.

3. Tap the Wi-Fi switch (located in the upper-right) to turn on Switch On icon or off Switch Off icon.

Please let me know if the above steps help with your request.

KinquanaH_VZW

Follow us on TWITTER @VZWSupport If my  response answered your question please click the _Correct Answer_ button  under my response. This ensures others can benefit from our  conversation. Thanks in advance for your help with this!!

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ZAWAPRZ
Enthusiast - Level 2

READ WHAT PEOPLE ASK FOR .. NOT WIFI, BUT WIFI-DIRECT!!

edwardb13
Enthusiast - Level 1

I am also wanting to disable this wifi direct, after mistakenly enabling it.

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vzw_customer_support
Customer Service Rep

Hello, edwardb13. We are here to help you get this disabled, do you also have a Samsung Galaxy S8?

 

AnnaG_VZW

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edwardb13
Enthusiast - Level 1

Oops.

Looks like mine is an S9.

I thought it was an 8

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vzw_customer_support
Customer Service Rep

That's fine. Please use the information in the link below to turn off your WiFi on your S9: https://www.verizonwireless.com/support/knowledge-base-216744/ ChristopherS_VZW

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HughMannity
Newbie

Just... wow... you keep telling us how to turn wifi on and off. Its wifi DIRECT we need to disable. 

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vzw_customer_support
Customer Service Rep

We apologize for any confusion on our end, HughMannity. To clarify, Wi-Fi Direct is automatically enabled when Wi-Fi is turned on. Your device will only start scanning for nearby devices, when you tap on the Wi-Fi Direct tab. If your device Wi-Fi is turned off, Wi-Fi Direct would also be disabled. Does this offer further insight? MatthewI_VZW

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Klue
Master - Level 1

That's the way it works on the S7. Turn wifi on and wifi direct turns on automatically. Manually turn off wifi direct and wifi also turns off. There is no way to disable wifi direct and have wifi stay on.

It appears that we can have our cake but not able to eat it.

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Chowell623
Newbie

I believe the question was specifically how to turn off Wifi direct. Is there a way to turn off Wifi direct but still have regular Wifi on for other purposes?

I have the same question. When I'm using Wifi I don't want my phone constantly searching for other devices to share info/photos/documents with.

Thank you.

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vzw_customer_support
Customer Service Rep

We definitely understand being able to protect your information on your phone is a huge deal. Wifi Direct cannot be disabled through the settings of the Samsung Galaxy S8 currently. However, your device should not be visible to other device while you are not in the Wifi Direct page. You may also want to go to Connections in the settings and disable Phone visibility.

ZakC_VZW

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vzw_customer_support
Customer Service Rep

I appreciate you taking time to reach out about your concerns with WiFi Direct. It does appear that Android devices will have WiFi Direct enabled any time WiFi is enabled. Do you have any concerns with the functionality of the service that we can further troubleshoot?

YaleK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Hereathome
Newbie

I understand how to turn WiFi on but I want to turn WiFi direct off. This page from Verizon knowledge base mentions turning WiFi direct on and off. Turn Wi-Fi Direct On / Off - Samsung Galaxy S8 / S8+ | Verizon Wireless  However, it only explains how to turn it on and not off. As you can see from the screenshot, WiFi Direct is still enabled.  I simply want to turn it off. I hid the actual access points for privacy reasons.Screenshot_20170816-094805[1].jpg

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Hereathome
Newbie

I should mention that we have two Galaxy S8's and one of them does not have WiFi direct enabled. For what it is worth, I mistaken clicked on WiFi direct one morning before I had my glasses and a message about WiFi direct came on the screen but disappeared before I could read it.

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vzw_customer_support
Customer Service Rep

Hereathome, thank you so much for the additional details and screen shot. I want to make sure that we can assist as much as possible. What happens once you tap on the "Wif-Fi Direct" button in the upper right? Please keep us posted.

KevinR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Hereathome
Newbie

I get this screen. And the other S8 that does not have WiFi direct is right beside it.

Screenshot_20170818-103027[1] (2).jpg

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vzw_customer_support
Customer Service Rep

Hereathome, thank you so much for providing me with the screen shots on what you're seeing when you tap on Wi-Fi Direct. Sounds like you're doing all the proper steps to get this setting turned off. At this point, I would recommend reaching out directly to Samsung for further assistance. They do have a chat feature on their support site: http://www.samsung.com/us/support/. Then, select "Contact" at the bottom right of the page. Then you can click on Live Chat. I'm confident that they'll be able to assist further with this issue.

KevinR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Hereathome
Newbie

Unfortunately I chatted and called Samsung a couple of times and they told me to contact Verizon since you are my carrier...........

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vzw_customer_support
Customer Service Rep

Hereathome,

I'm saddened to hear you aren't getting the support needed. We'll get this. Here's a link with how to turn WiFi direct on and off: http://spr.ly/65808xM0k Describe what happens when you use these steps?

Jive Signature:

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Hereathome
Newbie

Please see posts 3 and 6 above.

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