ED05 Fix is finally here

[yellowboy74]

I think we shall see this update in the next few days.

http://support.vzw.com/pdf/system_update/samsung_fascinate.pdf 

                                                                 Thanks to Soyt for posting this

[thender007]

Downloading it now! Thanks for the post.

[mytoy]

Tried to download and page is unavailable. Must be busy. Lol.

Thanks for posting this.

[mytoy]

I just got this update on my phone. I just downloaded it. We will see how it works.

[xlr2004]

Hopefully this doesn't eliminate the "policy" for those of us who haven't had a chance to get to a Verizon Corp store yet.

[nickjr]

---

xlr2004 wrote:

Hopefully this doesn't eliminate the "policy" for those of us who haven't had a chance to get to a Verizon Corp store yet.

---

My understanding is once the fix is released, all bets are off

[Herbb623]

I just installed ED05 on 2 of my 3 Fascinates. Fingers crossed that this fixes all our problems.

Thank you Verizon for finally releasing.

( Wife wont let me update hers yet until me and son 'test'. She doesnt want to end up

worse off than she is now : - ) .   Can't say that I blame her.  )

[spurs21]

Just downloaded it, I'm a little worried, it has been on the splash screen for awhile....

Update; Phone finally rebooted, and screen responds faster, I'm liking it so far! Hope battery life is improved.

[#9]

Hello Community Members:

I am updating as many Fascinate forums as I can with the following info:

The new software is out!  ED05 is being released starting today!  Please update your phone whenever possible.  Here's the link for for software update details.  

Here are some highlights:

• Improved to properly receive incoming calls.
• After sending a multi-recipient SMS message, single-recipient SMS messages will send correctly.
• SMS message reply is sent to the correct recipient.
• Google Books is now preloaded.

If you check for new software, and no new updates are available, please try again the following day. Thanks for your patience on this. 

[mags787]

I called Verizon on the 29th, explained my problems to them, and they told me to do a battery pull and a software update and that should fix everything.  I ran the update that would supposedly fix all problems and so far, I'm still having the same issues I had before.  I still take at least 5 accidental screen captures a day, and I'm also not getting all of my phone calls again.  I usually have to take the battery out of my phone about every other day, and while that hasn't been necessary yet, the other issues are still a concern.  I guess I'll have to take my phone into the store since the phone support wasn't so helpful.

[yellowboy74]

You have to ask for level 2 tech support.  They are aware of the problem and they told me another update will be release tommorow supposely ed06.

[Jerms]

Well I called tech support last Monday and complained and they sent me a Droid X2 for replacement which I received Friday.  I must have just called just in time before the update was released.  Not sure if they will do this now but I am very happy with the Droid,  responds quicker, battery life is good, and haven't had one freeze-up.  I must have been one of the lucky one's.  Good luck to all you Fascinate owners.  Seemed like a good phone at first, then they ruined it.

[ChristinaB_VZW]

Hi Mags787,

I regret to learn of the issues you are experiencing after the update to your Fascinate did not resolve your issues. Before making the trip to the store, I would suggest a factory reset to see if that helps. 

This setting erases all data from your phone, including your Google or other email account settings, system and application data and settings, and downloaded applications. It will not erase current system software and bundled applications, or files stored on an optional installed memory card, such as music or photos. For this reason, please make sure the data on your device is backed up.

Steps for factory reset:

Select Menu

Select Settings

Select Privacy

Select Factory Data Reset

Please let us know how this is going for you, as we want to make sure you have a functioning device. Thank you for your posting!

[atan1201]

If the mic receiver and speaker doesn't work at all on my Samsung Fascinate WITH the ED05 update, am I eligible for the certified-pre owned free upgrade?

[AyaniB_VZW · Accepted solution]

Hi atan1201,

I am hopeful the software update resolved your issues.  Your device has a 1 year manufacturers warranty, as long as there is no physical or water damage present, we can replace the defective device with a Certified Like-New Replacement (CLNR).  Additionally, if you line or another line on the account is eligible to upgrade you can definitely take advantage of the CPO upgrade options.  I hope this information is helpful.  Please let me know if you have any additional concerns.

Thank you for your contribution to our community forums,

[thender007]

Downloaded, updated ... no problems. So far, so great! Thanks, VZ.