Email trash folder

RetiredTrooper

For some reason, I show 2 email messages in my trash folder. When I open the folder, no messages are shown. How can I delete these 2 phantom messages?

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vzw_customer_support
Customer Service Rep

I had the same thing happen to me, RetiredTrooper!
I'm not sure as to why these messages are so difficult to delete, but first I powered the device off/on which didn't help.
After I did a soft reset http://bit.ly/V4xsQL, the messages were removed from the trash folder.
Please let me know if that works for you as well.

Thanks!

Tamara H.
Follow us on Twitter @VZWSupport

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Tamara H. - Thanks for the reply. I tried the soft reset along with removing the battery, but no luck.

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