Since upgrading to Jelly Bean emails flash a black background when scrolling. Makes reading emails difficult. Anyone else experiencing similar problem? Is there solution?
Hello Salvor,
Thank you for your inquiry today. I understand how important it is to have a full constant view when scrolling through received emails. I have reviewed some information on our end and was unable to locate this type of issue. Have you had this issue since completing the update? Is this screen viewable on any other items? We recommend completing a hard reset on the device once your desired information is backed up. It is always recommend after a software update to complete a full reset.
Applications
Settings
Backup & Reset
Factory Data Reset
Please keep us posted after completing the above steps if you are still having issues, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
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