Can anyone assist. I have AOL on my phone, when i tried to sync up my email i received this error. I have tried to update passwords and remove program and download again. I also did a factory reset and this still has not worked. I went to set up account, and states that is already on phone. Any ideas how to fix or what i should do ?
what you have is an error that involves the application. try downloading this app from the play store, Maildroid. set this up with your AOL email address and password. Then try to sync the mail then. My Aol mail works fine through this. Maildroid has a free version with adds and one for a nominal fee that comes without adds. The free version should work for you.
I havent checked my aol mail lately, so there is a chance that the aol system has some issues that are beyond my and your control. trying a couple of mail client apps will tell you if it is just the app or if its on AOL's end. hope this helps...
Hey there ladkristen,
I know how convenient it is to receive e-mails on your phones. It keeps you connected to the office even when your not there. I am sorry to hear that you are having so much trouble and I absolutely want to see what I can do to get you back up and running.
Thank you for trying the factory reset, as if there was a bug in the phones software, this step certainly would have fixed it.
This seems to be a known issue that a lot of customers are having with their AOL accounts. There seems to be some miscommunication between the VZW services and AOL's.
As a work around please try re-adding the AOL account,http://vz.to/16mPrMC. When you get to the select a service option, select Other, instead of AOL and try adding it that way.
Please keep us updated with results.
NickB_VZW
VZWSupport
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