Fascinate 2.2 (froyo) failure
tanman2324
Newbie

Is anyone else having issues downloading froyo? Mine has failed 3 times and now it wont even downloading saying the servers unavailable???

0 Likes
Reply
1 Solution
vanessas_vzw
Verizon Employee

Hi.

 

Are you able to use any data on your device?  What is your current software version?  If the device is rooted, the warranty is voided.  The Verizon Wireless software version prior to the 2.2 update is i500.EA28.  To view the software version, please follow the steps below.

 

  • From the main screen, touch menu tab
  • Touch Settings
  • Touch About Phone
  • View information under Baseband Version

If you still need assistance, please send me a Private Message with your 10-digit mobile number, and I will be happy to help you.

 

Thank you,

View solution in original post

0 Likes
Reply
16 Replies
TheGiraffe78
Newbie
The server is jammed right now. Just keep trying or wait till morning when the traffic calms down some.
0 Likes
Reply
Sweetie1215
Newbie

?Have you tried taking out the battery and rebooting your phone?

0 Likes
Reply
tanman2324
Newbie

Yes, i just put the battery back in and it's downloading again. Hopefully this works. I'm going to verizon tomorrow anyway because of other issues i've been having with this phone. If it doesnt work i'll just ask them there. Thanks for the help guys.

0 Likes
Reply
TheGiraffe78
Newbie
Good luck.
0 Likes
Reply
tanman2324
Newbie

Oh, sorry just one more question. Does the froyo update allow the TV out option through the 3.5mm headphone jack?

0 Likes
Reply
TheGiraffe78
Newbie
Do not believe so. I have not seen any literature on that. I could be wrong but I am about 80% sure that it doesn't include this.
0 Likes
Reply
tanman2324
Newbie

Ya it failed again. Last Samsung phone i buy....

0 Likes
Reply
Grahxen
Newbie

your download failed or the actual update?

0 Likes
Reply
tanman2324
Newbie

It downloaded then restarted and when it went to install b4 it could it said update error something something something. idk

0 Likes
Reply
BlackDragon
Contributor - Level 1
This sounds like an issue i had while taking my phone to the dentist. I remember that error message only showing up for like a second and then disappearing, had to go through the error a bunch of times to find out what it said. Looked it up online and it was an error some people were getting with the first update the fascinate pushed out back in september. Those phones had to be replaced :smileysad:
0 Likes
Reply
tanman2324
Newbie

UGHHHH!!! so stupid. Oh well i'll hopefully get it replaced tomorrow when i visit verizon.

0 Likes
Reply
Streetdoc740
Enthusiast - Level 3

if you havent checked the other threads if you have the 3rd party app google search installed - remove it and try the d/l again. seems like alot are having that issue for some reason.

0 Likes
Reply
tanman2324
Newbie

huh?

0 Likes
Reply
PJNC284
Master - Level 2

For those having issues downloading the update OTA, an update.zip is now available. http://www.androidpolice.com/2011/04/20/just-in-samsung-fascinate-froyo-update-starts-early-rolling-...

0 Likes
Reply
vanessas_vzw
Verizon Employee

Hi.

 

Are you able to use any data on your device?  What is your current software version?  If the device is rooted, the warranty is voided.  The Verizon Wireless software version prior to the 2.2 update is i500.EA28.  To view the software version, please follow the steps below.

 

  • From the main screen, touch menu tab
  • Touch Settings
  • Touch About Phone
  • View information under Baseband Version

If you still need assistance, please send me a Private Message with your 10-digit mobile number, and I will be happy to help you.

 

Thank you,

0 Likes
Reply
critofur
Newbie

 

{edit for TOS violation}

 

 

 

{edit for TOS violation}

does not permanently change the phone and it does NOT affect the hardware.  It is simply absurd to connect anything to do with the warranty to rooting.

 

 

Good customer service would mean that CSRs will

{edit for TOS violation}

your phone FOR you if you ask.

 

 

It's rediculous that you can't CHOOSE which apps run or don't run at startup.

 

It's rediculous that you can't CHOOSE what apps are installed or not on your OWN phone?

 

I don't WANT Yahoo! to run every time I run my phone, I don't want half the other apps that keep automatically launching WITHOUT my permission to keep running even though I dont USE them!

 

I don't want to be nickel-and-dimed with fee after fee when my basic service is ALREADY VERY EXPENSIVE to begin with! 

 

This phone should not have been released until 2.2 was ready.  2.2 finally makes it a great phone/android device. 

 

I would say, that it's an Android first, phone second.  It's still not nearly as convenient to use as a phone, as older, simpler phones were.

 

 

 

0 Likes
Reply