Fascinate still hasn't recieved 2.2 Update

libbym
Newbie

It's now June and I still have not been able to get the 2.2 update that has been out for over a month now.  Thoughts?

 

Mike

 

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1 Solution
AraceliT_VZW
Contributor - Level 3

Thank you all for your replies. Just to clarify, you will not be able to update the software on rooted phones. The phone must have all the original stock applications in order for the update to work properly. You can also attempt to unmount the SD Card and try the update. 

 

Thank you, 

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11 Replies
Herbb623
Contributor - Level 3

Do you have wifi turned off? If not, do so..  OTA only works over 3G.

 

What happens when you:

Press Menu...Press Settings...Press 'about phone'...Press 'system updates'..

then press 'Check new'  ?????

 

Also, under the 'about phone' menu...what is the 'build number' ?

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dkcraig
Newbie

I still haven't got it either.

 

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SFObrien
Contributor - Level 3

It has been reported that some devices were unable to be updated due to technical problems and were being replaced by Verizon.  Have you guys tried calling CS and ask about your issue?

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dkcraig
Newbie

Haven't tried to call them but I've sent numerous emails and have yet to get an answer

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bluestar
Contributor - Level 1

libbym wrote:

It's now June and I still have not been able to get the 2.2 update that has been out for over a month now.  Thoughts?

 

Mike

 


I'd stick with 2.1 if I had the option. The update causes serious degradation of battery life well-documented in this forum.

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Dukmiester2
Enthusiast - Level 3

Check this thread, read the second post down.

It has a link that includes instructions on how to

manualy download and install Froyo 2,2 for phones

that won't update normally.

 

Manual Update to Froyo

 

Worked great for one of my Fascinates :smileyvery-happy:

 

 

Hope that helps!

 

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AraceliT_VZW
Contributor - Level 3

Thank you all for your replies. Just to clarify, you will not be able to update the software on rooted phones. The phone must have all the original stock applications in order for the update to work properly. You can also attempt to unmount the SD Card and try the update. 

 

Thank you, 

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Dukmiester2
Enthusiast - Level 3

So, how is that a soloution? My phone is NOT "rooted" (don't even know what that is or how to do it).

 

Still has all the original apps, and my other fascinate updated just fine.

In fact, the one phone that still reports server unavailable when checking for updates,

was able to check for and got updates just fine prior to Froyo.

 

Didn't add any additional apps, did not remove any apps, it just decided one day to

report "server unavailable" when checking for updates.

 

Got my Froyo update from androidpolice as a downloadable update.zip file,

followed the instructions, and now I have Froyo.

 

All other attempts to get the update failed, including un-mounting sd card and

doing a factory reset.

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nickjr
Contributor - Level 3

Dukmiester2 wrote:

So, how is that a soloution? My phone is NOT "rooted" (don't even know what that is or how to do it).

 

Still has all the original apps, and my other fascinate updated just fine.

In fact, the one phone that still reports server unavailable when checking for updates,

was able to check for and got updates just fine prior to Froyo.

 

Didn't add any additional apps, did not remove any apps, it just decided one day to

report "server unavailable" when checking for updates.

 

Got my Froyo update from androidpolice as a downloadable update.zip file,

followed the instructions, and now I have Froyo.

 

All other attempts to get the update failed, including un-mounting sd card and

doing a factory reset.


Someone posted in this forum about going to my verizon and how to get that issue resolved
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ChristinaB_VZW
Verizon Employee

Hi Dukmeister2,

 

You are able to manually update the Fascinate to the Froyo software version, as previously posted. Please make sure you have at least 50% battery power. Please also note that this can take in the area of 30 minutes. I have listed these steps below. 

 

Press Menu

Press Settings

Press About Phone

Press System Updates

 

Thank you, 

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mdram4x4
Champion - Level 1

ChristinaB_VZW wrote:

Hi Dukmeister2,

 

You are able to manually update the Fascinate to the Froyo software version, as previously posted. Please make sure you have at least 50% battery power. Please also note that this can take in the area of 30 minutes. I have listed these steps below. 

 

Press Menu

Press Settings

Press About Phone

Press System Updates

 

Thank you, 


he said it tells him server not available

so therefore he has tried this and it does not work

 

 

he might have one of those phones that wont update for an uknown reason

wasnt there a bad batch or something

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