Galaxy Note 10 Google Play Store keeps crashing

602larry
Newbie

The Google Play Store wont run on my phone.  When I try to launch it, it won't even open.

When I pull up recent apps and try to run it there,  I see the message "Google Play Store keeps stopping" dialog.

I've forced stop, rebooted the phone, cleared cache and data, followed the troubleshooter for the device on the verizonwireless site.  Nothing works.

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vzw_customer_support
Customer Service Rep

We are here to help. It's important that Google Play Store functions correctly on your device. We will send a Private Note, to help you further. BrittanyC_VZW

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602larry
Newbie

Where will I see a private note?

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