Group Message Problem

LakeGal777
Newbie

If a picture message is sent to a group, I don't receive the message.  The other people do, but it does not come to my phone.  I don't know where to look to see what the problem is.????????

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vzw_customer_support
Customer Service Rep

Receiving pictures messages is important to staying connected and updated with friends and family LakeGal777. I recommend checking your message settings to ensure group messaging is enabled. Do you receive an error message when you receive a  picture or text message? Let's start here and get this resolved.

KinquanaH_VZW

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