1 Solution
I've just spent 4 hours on the line w/ Verizon support agents who were all very nice, but nobody could solve my problem. Without anything else happening on my phone, I hit an icon to launch an app, and it takes like 2 minutes for anything to happen. The battery drains faster than it can get charged in SAFE MODE!
Is there a way to go back to the old OS without rooting?
Solved! Go to Correct Answer
Updates are meant to improve your device MichaelBee. I regret to hear you are experiencing difficulties with the battery life after the software update. After updating the software on your device, there is not a way to revert the software back to the previous software. In addition, rooting the software on your device will void the manufacture's warranty. When did you update the software on your phone?
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
No way to revert.
Updates are meant to improve your device MichaelBee. I regret to hear you are experiencing difficulties with the battery life after the software update. After updating the software on your device, there is not a way to revert the software back to the previous software. In addition, rooting the software on your device will void the manufacture's warranty. When did you update the software on your phone?
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
Saturday (3/7) and since then I've spent hours on the line w/ Verizon support and reading in forums. I've tried everything under the sun only to give myself about an extra 4 hours of battery life ( up to 6 hours no on a full charge ).
This is absolute crap that we are forced to be on this version. It should be up to the consumer on if we want to be BETA testers. I don't have the time to be Samsung's lackey.
What device are you using? If its the S5, I would suggest using the Snapdragon Battery Guru app....worked for me in the past. Helps manage how apps are allowed to operate and keeps things running at a bare minimum until you need them to conserve battery life.
Thanks. I have been using the built-in battery monitor as well as the application manager. It helps seeing the processes that are chewing away at your phone's RAM and battery, but at this point, it's not even helpful anymore.
I don't think 'Samsung.Settings' is something I can disable on my phone and that is what's hogging up 80% of my phone's resources. (Fresh boot and all)
What really irks me is that I've never signed up to be a BETA tester for Samsung which is basically what we all are doing... Factory reset, remove all apps, add each app back individually, find what app(s) are causing the problems, etc.
No - this should have been vetted out long before they decided to push out an OS update that has no backward motion of loading the previous OS...
<Rant off>
It would help if Verizon didnt feel the need to bog down the OS with all of their bloatware....VZ Navigator, VZ app store, ringtone store, VCast crap, etc. I don't need all your extra crap to know I have your service...Im reminded everytime it turns on. How about you let me choose how to get my navigation, ringtones, and apps? Not to mention that you have to disable their apps because they are constantly trying to do stuff in the background. Just once I wish they would release a phone on Android without loading anything unnecessary on it. No more NFL mobile, or Tetris trials, or YouTube, or Amazon, or Audible, or anything Verizon branded....just let me get the phone with the barebones OS and enough Verizon software for the phone to run on the network....let me choose everything else. Apple can do it, why cant you leave Android alone????
All Verizon apps I have are disabled save one app that cannot be disabled. They don't run or update.
Thats what I had to do to. I just wish they wouldn't load them on there.....
I took my phone to the Verizon store after the Lollipop update. I had two problems:
1. Battery drain, as in your case.
The downloaded OS defaults to Global mode, meaning it constantly is looking for networks to connect to. The phone runs hot and drains the battery rapidly (4 times the normal rate in my case). Go to Settings -> More Networks -> Mobile Networks -> Network Mode and select LTE/CDMA. You would normally use Global mode only when out of the country and you want to roam on other networks.
2. The phone was sluggish and would suddenly go to the lock screen while I was in the middle of doing something.
The fix was to reset to factory mode. If you have this problem, you might want to get some help for this step. You need to backup all your data first to a place where you can restore it. You will lose all your custom settings. The preloaded apps will lose their updates. Any apps you downloaded will be gone. You can still go to "all apps" and see every app that was ever downloaded, so you don't have to make a separate list of what you will want to download again.
It is taking me days to get the phone back to where I want it, but the performance is great again, and battery life is better than before the OS update.
I have found a band-aid solution: reboot my phone every hour.
My reasoning: I've been closely monitoring my phone to see what's causing this crap to happen, and as we all have probably learned by now, the battery monitor shows the Android OS is taking 30% of my battery/RAM closely followed by Android System using up 26% of my battery/RAM. If I reboot every hour, it takes it about that long before those get up that high again. A fresh boot gets them down to under 15% for a while.
I still get a bunch of errors constantly about my 'contacts' failing and my phone is still slower than it's ever been, but at least I can get a good 8 hours out of my battery! (Which is sad because I used to get about 14-18 hours with my normal usage.)
Not sure why you would get a contacts failing alert....is this stock, or rooted? Have you tried a full FDR without backing up or restoring from backup? This may help if a corrupt file is to blame and it keeps getting put back onto the phone every time you restore....
Yea - I had to do a FDR, then wipe my cache partition, then install each app that I wanted directly from the App Store. Things are working now.
I'm glad I could give up a day and a half of work to figure this all out! <not>
Thanks!
Every time I've done an FDR, my phone automatically downloads the programs that were on it before the FDR. I just set it down and wait for everything to reinstall. After that's done, usually the only thing left is to copy pictures and media back from my PC. I don't know why your FDR is so difficult.
It was so difficult because it was the 'auto-recovery' option that was hosing my phone. Turning that off and rebuilding it from scratch was my only solution.
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