How do I get my Samsung S4 phone unlocked for oversea travel?

leongss
Newbie

I just got my new Samsung S4 phone and need to know how to get this phone unlocked by Verizon so that I can use the local GSM sim card when I am out of the country.  In reading some of the community posting,  it sounds like Verizon has to unlock my phone before I can use it for GSM.  I put in a China Mobile sim card and it keeps telling me that this is a " non-Verizon SIM - This sim card is from an unknown source"  and I cannot use the local SIM on my phone at all.

Please help.

leongss

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Ann154
Community Leader
Community Leader

The Galaxy S4 is already SIM unlocked. Have you checked to see it was set for global mode?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader

The Galaxy S4 is already SIM unlocked. Have you checked to see it was set for global mode?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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leongss
Newbie

Yes,

I have selected global mode in the Mobile Networks setting. Network Operators is greyed out for me to select China Mobile as the SIM card carrier that I inserted and replaced the Verizon LTE SIM card.

What else can I do to make the local SIM work on my S4 phone. It still show China Mobile not available.

Thanks

Stella

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