I was using the vz navigator can't find my location

JMZ_
Newbie

I like the turn by turn feature shows me where i am and when to turn but now this application doesn't seen to be working for the last few days

It can't find my location just goes to the map but it will not go to the turn by turn feature any suggestions --- i even tried to uninstall and reinstall it and it still does it ? any help out there?

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JoeKiv
Contributor - Level 1

Do you have VZW Location Services turned on?

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JMZ_
Newbie

I do believe so it was working then just weekend it stopped

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JoeKiv
Contributor - Level 1

Check it.  Go to settings...location services.  There should be a checkmark next VZW Location Services.

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JMZ_
Newbie

Yep its checked

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JMZ_
Newbie

then finding your location is highlighted when I try GPS and it only gives me the map I like the step by step it shows u in the car and where to turn but now that doesn't come up under the navigator at all? any ideas?

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vzw_customer_support
Customer Service Rep

Lets get that VZ Navigator back en route, JMZ! I'm glad your Verizon Services GPS is enabled. When trying to find your location, does the GPS notification appear on the left top of the screen? I recommend removing the application under Settings > Apps > All, then reinstalling in the Google Play store. This will allow it to work properly. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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