I am currently in Europe accessing data using the Travel Pass.
Two days ago my phone was prompted to do a Software Upgrade. Following the upgrade, I am no longer able to access to Data usage. Text and voice works as before.
We want to make sure that you are able to use your device while traveling, Karwie93. Have you been able to receive your data? If you are still having issues, please send me a private message and I will work with you to get it resolved. You can also contact our Global Support Team using this link: https://www.verizonwireless.com/support/worldwide-access-numbers/ .
JoshuaT_VZW
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Go into the mobile data setting and enable roaming.
