I have been trying to activate a NEW S20+ 5G and somehow the tech answering the phone used the wrong numbers. I now am left without a phone. There is NO Verizon Service after 8pm and everything is automated and cannot assist me. I am now without service to my work environment and extremely upset that this could not have been corrected at the time of service. Very unprofessional and will consider changing service. I was completely finished with an open contract and was ready to START it over with a NEW PHONE! So upset!!! Time to contact the corporate office. 😞
We're here to help, even in the late hours, Chris810. We'd be happy to help get that new phone activated and working. We'll be sending you a Private Message to work on this with you.
ZakC_VZW
If this is an upgrade, you can try swapping sim cards.
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