Message and Email notifications during phone calls

[hockeydad761]

Whenever I am on a phone call and an email is received a very loud notification occurs.  In my settings I have the sound for notifications, media and system off.  When I am not on a phone call I do not have hear anything when an email or text comes in only during an active phone call.  Is there something I am missing?  I did not have this issue since upgrading to Android 4.1.1.

[stargazer72460]

You might want to check the call settings.

Press the Phone icon

Press the Menu button

Select Call Settings

There is a setting called "Use extra vol. for calls" which when checked puts a option on the screen during a call to increase the call volume this may be affecting your notifications.

Try unchecking it and see if that solves your problem.

[hockeydad761 · Accepted solution]

Hi Stargazer,

thanks for the reply.  Along with what you recommended I did find another "Call Setting".  Under Call Alerts.  There is a check mark box for "Alerts on Calls".  I unchecked this feature and it now appears to be resolved.  Thank you.