Hi , I just tried to activate my new Nexus and it would not activate when I turned it on and then when I tried to use the *228 activation it says it cannot send?
Any suggestions?
4G phones activate via the SIM card. You never dial *228 to activate it. Put the SIM card in the phone and turn on the phone. The activation process will occur automatically.
I hope you didn't fry the SIM card from trying to activate the phone when you dialed that number.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Ann154,When I turned the phone on it tried to activate via the SIM and it couldn't do it. I then tried the *228 and it immediately said cant send. I have since turned on the Wifi and have gone though two updates and the last being the JB update and it now appears to be trying to activate again. We shall see what happens.
Date: Fri, 5 Oct 2012 11:39:46 -0600
From: community@verizonwireless.com
To: (deleted personal informato as per VZW ToS)
Subject: Re: New galaxy nexus, unable to activate via *228 - Re: New galaxy nexus, unable to activate via *228
Re: New galaxy nexus, unable to activate via *228
created by Ann154 in Samsung Galaxy Nexus - View the full discussion
4G phones activate via the SIM card. You never dial *228 to activate it. Put the SIM card in the phone and turn on the phone. The activation process will occur automatically. I hope you didn't fry the SIM card from trying to activate the phone when you dialed that number.
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Message was edited by: Verizon Moderator (M)
It's a no go with the JB activation.Suggestions?
Remove SIM and put it back in?
Date: Fri, 5 Oct 2012 11:39:46 -0600
From: community@verizonwireless.com
To: (Deleted personal information to comply with )
Subject: Re: New galaxy nexus, unable to activate via *228 - Re: New galaxy nexus, unable to activate via *228
Re: New galaxy nexus, unable to activate via *228
created by Ann154 in Samsung Galaxy Nexus - View the full discussion
4G phones activate via the SIM card. You never dial *228 to activate it. Put the SIM card in the phone and turn on the phone. The activation process will occur automatically. I hope you didn't fry the SIM card from trying to activate the phone when you dialed that number.
Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community
Start a new discussion in Samsung Galaxy Nexus by email or at Verizon Wireless Community
(Deleted personal/private information as per VZW ToS)
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Message was edited by: Verizon Moderator (M)
So the phone is telling you that you have no service at all?
Settings > about phone > phone signal to check what is the status of the network.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
signal status is -75 dBm
network LTE13
service state:In Service
mobile network state: disconnected
I talked to a verizon rep via this very phone and they did some stuff on their end and told me to remove the SIM and put it back in but I can't place any calls, 3G or 4G
OK, now 3g is working, but LTE is not. Do you think it is a bad SIM card?
No, not yet. It can take a few hours for the SIM card to fully activate. Calls go over the CDMA 1xRTT network not the 3G or 4G network.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Okay I'll wait a while then.
Still no 4G LTE?
the phone has been on for 6+ hours. Suggetions?
I have heard of the activation taking 8 hours or more, but that was when there were some background network issues.
You can try rebooting it.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Ann, please ENLIGHTEN us by explaining how dialing *228 could "fry" a SIM card. What does it exactly do to the SIM to be considered "fried"?
IF the call actually made it through and the sub hit either option, the card would be cleared and a new one would need to be sent out.
However, VZW now has a message on 4G devices, if you call *228 you get an error message.
Start a new topic or ask questions in the open forum.
