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Last Friday, the mic on my Galaxy Nexus stopped working. Mostly. Still works in speakerphone mode, but not in handset mode and it doesn't work for voice dialing or any other voice entry. Bluetooth works fine, but I don't always have a bluetooth headset with me and I don't always want to be on speakerphone. Searching for similar problems yielded several inconsistent hits. Didn't load any new apps either Friday or a couple of days before. Tried power down/pulled the battery for 10 minutes, no change. Any suggestions? Sound like SW or HW? My assumption would be SW since the mic works in speakerphone mode, but that's just a guess...
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I am having the same issue. Hopefully someone from customer support answers soon.
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This is a peer to peer community forum where customers give advice and suggestions to other customers' questions. While there are some VZW employees from the social media team that roam the community, their responses aren't guaranteed. If you need more immediate help, you should call customer service at *611 from your phone or 1-800-922-0204 from another phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
