No 3G

Johnrockslol
Newbie

I lost my 3G signal since today and I can't seem to get it back. Help please?

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1 Solution
ChaunceyM_VZW
Contributor - Level 3

Thank you to the Community Members for your input. If you are still experiencing problems with your 3G signal please send me a PM and the best time to contact you. I will call and address your concerns.

 

ChaunceyM_VZWSupport

 

Follow us on twitter @VZWSupport

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nickjr
Contributor - Level 3

Johnrockslol wrote:

I lost my 3G signal since today and I can't seem to get it back. Help please?


Dial *228 and select #2 and see if that works for you
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Johnrockslol
Newbie

Nope didn't work. This is so frustrating... I can't backup my contacts since I reset my phone, and I can't browse the web unless I have wifi.

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TBhouston
Specialist - Level 1

Make sure data roaming and data services didn't get unchecked for some reason. Try a battery pull, then call vzw and see if there are any outages etc.

 

As far as your contacts useally they are all backuped with gmail, but you can also export them to the sd card (open people,hit menu, export)

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nickjr
Contributor - Level 3

Johnrockslol wrote:

Nope didn't work. This is so frustrating... I can't backup my contacts since I reset my phone, and I can't browse the web unless I have wifi.


My 3g works with Data Roaming unchecked, uncheck data roaming and see if that works
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nickjr
Contributor - Level 3

nickjr wrote:

Johnrockslol wrote:

Nope didn't work. This is so frustrating... I can't backup my contacts since I reset my phone, and I can't browse the web unless I have wifi.


My 3g works with Data Roaming unchecked, uncheck data roaming and see if that works
And mobile data enabled on the top of home screen
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ChaunceyM_VZW
Contributor - Level 3

Thank you to the Community Members for your input. If you are still experiencing problems with your 3G signal please send me a PM and the best time to contact you. I will call and address your concerns.

 

ChaunceyM_VZWSupport

 

Follow us on twitter @VZWSupport

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nanahow
Newbie

all of sudden i can't use 3G so i can not get connected to internet this was ok until 2 days ago all o

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