Phone calls doesn't work on my new Galaxy S4.

jaespark87
Newbie

I just purchased my S4 recently. I inserted my sim card and everything works fine such as texts, internet, and etc.

However I cannot make any phone calls. It seems to connect to the other person, but they cannot hear nor can i hear them.

It worked when I tried using it via bluetooth on my car.

I've done factory reset already, but it's not working.

Anybody has an idea what could be the problem?

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