Phone suddenly has signal issues

zenithyoda
Newbie

I've had this phone since launch, and up until a week ago, I had no issues with it.

Now, I can't seem to get a signal indoors. My signal strength is -120 - -110 indoors, at home and at work, and outdoors it jumps up to normal levels.

I've tried re installing my stock rom, and the same issue persists. I've gotten a new sim card from verizon, and still nothing. I make sure to not cover up the antenna when I hold my phone but the signal just isn't there.

I used to have 100% coverage in my house and work, but now I struggle to find a signal.

Nothing has changed about these 2 locations. No one else, even other customers with verizon, have the same signal issues I have, so I know it is my phone.

I have seen similar posts with no solutions, and since I have had the phone for so long I can't really return it.

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winnersmw
Contributor - Level 1

That sounds really *****.  

>> comment deleted; discussions concerning rooting, jailbreaking, hacking, etc., are strictly prohibited on this forum <<

Still experiencing the issue means you probably need a replacement device.

Do you have Total Equipment Coverage w/ an extended warranty? That issue should be covered under extended warrant (as you said you've had the device for a while). Even if you don't, try calling VZW Support. Sometimes the reps are extra nice and can get you a replacement even without TEC. After all, you paid for a device and it just decided to stop working. That's not right.

Message was edited by: Verizon Moderator

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winnersmw
Contributor - Level 1

>> comments deleted; discussing moderation is not allowed on this public forum <<

Message was edited by: Verizon Moderator

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